We send your Fodbods orders either via Australia Post or a courier company called Sendle.

At the moment, we only ship to Australia and New Zealand but we're hoping to expand internationally soon...

Our orders are marked as "authority to leave" unless otherwise requested. 

How much does shipping cost?

Australia

We offer standard (2-8 business days) and express (1-3 business days) options. Price is based on weight. 

Shipping is free for orders over $75 AUD (YAY!)

New Zealand

Shipping to NZ is calculated based on weight. 

How long does shipping take?

We ship your orders the same day you place them or the following (we're really speedy). If you order on Friday - Sunday or a public holiday, we'll send it the next business day. 

What happens if there's an issue?

Issues with delivery

Whilst we do everything possible to ensure that your order is delivered on time, Fodbods cannot be held responsible for conditions beyond our control such as weather, disasters, Fodbods thieves (it happens!), etc. 

If there are any issues with your delivery, please contact Sendle / Australia Post immediately as they'll be in the best position to help. We'll also do everything in our power to help get you your Fodbods fix ASAP, as we know how addictive they are. 

Shipments returned to sender

If your order has been returned to sender, unfortunately we are unable to reroute or resend your order as our third party packing team does not facilitate this. 

If you no longer wish to proceed with the order, we can refund your order, less shipping costs.

We can also organise a replacement order be sent. Please double-check your postal address prior to organising this with us. Also note that we have a $12 re-delivery fee that applies for the below reasons:

- The incorrect postal address entered at checkout, resulting in a failed delivery and your order being returned to sender
- Not picking up your order from the post office or courier depot causing your order to be returned to us